Returns & Exchanges

At SALITE, we want every piece you order to last forever right. If something doesn’t work out, we’ll guide you through a simple return or exchange.

How to Return

Start your return easily through Salite's self service return portal.

For special cases, our Customer Care Team is here to help personally.

Return Policy

• Eligibility: Items can be returned within 14 days of delivery. They must be unworn, unwashed, and in original condition with all tags attached.

• Condition: Returns must be free of odors, stains, or damage.

Costs: Customers cover the cost of returns. We only cover free shipping if you’re exchanging an item.

Refunds

Refunds are sent back to your original payment method within 7–10 business days after we receive your return.

Exchanges

Need another size or color? Simply start a return and place a new order. We’ll ship the exchange to you with free shipping.

Additional Notes

• Original shipping fees are non-refundable.

• For international orders, return costs apply unless the item arrived damaged or incorrect.

Non-returnable items: undergarments, customized pieces, or items marked as final sale, are not eligible for return.

At SALITE, our goal is to keep your experience smooth and worry free.

If you need support, just reach out – we’re 24/7 here to help.